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| Module 1 | E-Learning Videos |
|---|---|
| Unit 0 | Introduction to the Course |
| Unit 0 | Value Streams and Processes |
| Unit 0 | Organizations and People |
| Unit 0 | Information and Technology |
| Unit 0 | Partners and Suppliers |
| Unit 0 | Incident Management Capability Development |
| Unit 0 | Incident Managment Sample Paper 1 |
| Unit 0 | Incident Management Sample Paper 2 |
| Unit 0 | What's Next |
| Module 2 | Study Material and Sample Papers |
| Unit 0 | Study Material |
| Unit 0 | Sample Paper 1 and Sample Exam |
| Unit 0 | Sample Paper 2 and Sample Exam |
| Module 3 | Miscellaneous |
| Unit 0 | Letter of Course Attendance is Mandatory |
| Unit 0 | PeopleCert Exam Voucher and ebook |
| Unit 0 | E-Learning Course access and PeopleCert Exam Voucher extension |
| Unit 0 | Contact your Trainer |
| Unit 0 | Survey Feedback Form |
| Unit 0 | Customer Complaint Form |