ITIL® 4 Practitioner: Monitoring and Event Management

Module 1E-Learning Videos
Unit 1Introduction to the course 
Unit 2Introduction to Monitoring and Event Management - Part 1 
Unit 3Introduction to Monitoring and Event Management - Part 2 
Unit 4Value Streams and Processes - Part 1 
Unit 5Value Streams and Processes - Part 2 
Unit 6Organizations and People 
Unit 7Information and Technology 
Unit 8Partners and Suppliers 
Unit 9Monitoring and Event Management Capability Development 
Unit 10Monitoring and Event Management Sample Paper 1 
Unit 11Monitoring and Event Management Sample Paper 2 
Unit 12What's Next 
Module 2Study Material
Unit 1Study Material 
Module 3Sample Papers and Sample Exams
Unit 1Sample Paper 1 and Sample Exam 
Unit 2Sample Paper 2 and Sample Exam 
Unit 3Additional PeopleCert Mock Exams 
Module 4Miscellaneous
Unit 1Letter of Course Attendance is Mandatory 
Unit 2PeopleCert Exam Voucher and ebook 
Unit 3E-Learning Course access and PeopleCert Exam Voucher extension 
Unit 4Contact your Trainer 
Unit 5Survey Feedback Form 
Unit 6Customer Complaint Form 
Need help?