| Module 1 | E-Learning Videos |
|---|---|
| Unit 1 | Introduction to the course |
| Unit 2 | Introduction to Monitoring and Event Management - Part 1 |
| Unit 3 | Introduction to Monitoring and Event Management - Part 2 |
| Unit 4 | Value Streams and Processes - Part 1 |
| Unit 5 | Value Streams and Processes - Part 2 |
| Unit 6 | Organizations and People |
| Unit 7 | Information and Technology |
| Unit 8 | Partners and Suppliers |
| Unit 9 | Monitoring and Event Management Capability Development |
| Unit 10 | Monitoring and Event Management Sample Paper 1 |
| Unit 11 | Monitoring and Event Management Sample Paper 2 |
| Unit 12 | What's Next |
| Module 2 | Study Material |
| Unit 1 | Study Material |
| Module 3 | Sample Papers and Sample Exams |
| Unit 1 | Sample Paper 1 and Sample Exam |
| Unit 2 | Sample Paper 2 and Sample Exam |
| Unit 3 | Additional PeopleCert Mock Exams |
| Module 4 | Miscellaneous |
| Unit 1 | Letter of Course Attendance is Mandatory |
| Unit 2 | PeopleCert Exam Voucher and ebook |
| Unit 3 | E-Learning Course access and PeopleCert Exam Voucher extension |
| Unit 4 | Contact your Trainer |
| Unit 5 | Survey Feedback Form |
| Unit 6 | Customer Complaint Form |
ITIL® 4 Practitioner: Monitoring and Event Management
1ST CAREER
