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ITIL 4 Practitioner: Service Configuration Management

1ST CAREER
Module 1e-Learning Videos
Unit 1Pre-Introduction
Unit 2Key Concepts of Service Configuration Management
Unit 3Value Streams and Processes
Unit 4Organizations and People
Unit 5Information and Technology
Unit 6Partner and Suppliers
Unit 7Practice Capability Development
Unit 8Recommendations for Practice Success
Unit 9Sample Paper 1
Unit 10Sample Paper 2
Module 2Student Material
Unit 1Course Material
Module 3Sample Papers and Exam Simulations
Unit 1Exam Specifications
Unit 2Sample Paper 1 and Sample Exam
Unit 3Sample Paper 2 and Sample Exam
Unit 4Additional PeopleCert Mock Exams
Module 4Miscellaneous
Unit 1Letter of Course Attendance is Mandatory
Unit 2PeopleCert Exam Voucher and ebook
Unit 3E-Learning Course access and PeopleCert Exam Voucher extension
Unit 4Contact your Trainer
Unit 5Survey Feedback Form
Unit 6Customer Complaint Form