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ITIL®4 Practitioner: Service Request Management

1ST CAREER
Module 1E-Learning Videos
Unit 1Introduction to the Course
Unit 2Module 1 - Key concepts of Service Request Management
Unit 3Module 2 -Value Streams and Processes
Unit 4Module 3 - Organizations and People
Unit 5Module 4 - Information and Technology
Unit 6Module 5 - Partners and suppliers
Unit 7Module 6 - Service Request Management Capability Development
Unit 8Service Request Management Sample Paper 1
Unit 9Service Request Management Sample Paper 2
Unit 10What's Next
Module 2Study Material
Unit 1Study Material
Module 3Sample Papers and Sample Exams
Unit 1Sample Paper 1 and Sample Exam
Unit 2Sample Paper 2 and Sample Exam
Unit 3Additional PeopleCert Mock Exams
Module 4Miscellaneous
Unit 1Letter of Course Attendance is Mandatory
Unit 2PeopleCert Exam Voucher and ebook
Unit 3E-Learning Course access and PeopleCert Exam Voucher extension
Unit 4Contact your Trainer
Unit 5Survey Feedback Form
Unit 6Customer Complaint Form