The ITIL4 Managing Professional High Velocity IT guidance explores the convergence between business and IT, providing candidates with a specialized insight into the ways in which digital organizations and digital operating models function through a fast-paced environment.
By highlighting the difference between IT transformation and digital transformation, the guidance enables the identification of new opportunities for digital investment, leading to significant business enablement.
Encouraging IT and digital professionals to refine their abilities by increasing the speed and improving the quality of service delivery, the guidance focuses on creating greater value by promoting new methods of working and challenging existing ways of thinking. It encompasses cutting-edge digital technology to optimize end-user services and implement design-thinking, facilitating the construction of complex, yet adaptive, systems.
This guidance covers a range of innovative working methods, such as DevOps practices and Lean and Agile approaches. It is designed to help bridge the gap between development and operational practices, and best support digital delivery from optimization to radical transformation.