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ITIL® 4 Specialist: Monitor, Support and Fulfil, Extra PeopleCert Mock Paper B


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The ITIL 4 Specialist: Monitor, Support and Fulfil module is for IT professionals aiming to establish a good cross-practice collaboration and effective service value streams.
This module will enable individuals to demonstrate their understanding and application of the concepts covered in the five ITIL Management Practices at both strategic and operational levels maximizing value from these Practices. These are namely: ITIL 4 Incident Management Practice, ITIL 4 Service Desk Practice, ITIL 4 Service Request Management Practice, ITIL 4 Monitoring and Event Management Practice, and ITIL 4 Problem Management Practice.

PeopleCert Official Mock Exams are full, timed and marked exams arranged to give candidates a feel of the real exam and help them familiarise with the Examination interface.

Key benefits of taking a PeopleCert Mock Exam

    • Practice before the final exam
    • Focus study efforts on the areas needed
    • Familiarise with the exam environment
    • Tackle exam-anxiety
    • Enhance time-management skills
    • Build mental stamina

Prior to starting your mock exam you will be provided with the instructions and any possible information you need to know for the simulation. After you complete your mock exam, you will receive a test report with full marked results, indicating areas of improvements based on your answers. You can download the test report upon finishing the Mock Exam or from your profile at peoplecert.org.

Note: When multiple versions of mock exams exist (e.g. Version A, Version B, etc), each version indicates an exclusive test for the same certification, with unique questions, so you can access a variety of different questions to prepare for your examination.

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