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ITIL® Foundation (version 5) E-learning
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ITIL® Foundation (version 5) – IT Service Management Certification Training + 2 Exam Attempts | On-Demand E-Learning .

Included in Your Purchase of the PeopleCert ITIL® Foundation (Version 5):

  • Access to 14+ hours of self-paced e-learning videos developed by a PeopleCert-accredited trainer.
  • The ITIL® Foundation (Version 5) self-paced course is based on PeopleCert-approved courseware.
  • Official PeopleCert ITIL® Foundation (Version 5) eBook included for comprehensive exam preparation.
  • Official Online Web-Proctored ITIL® Foundation (Version 5) Exam Voucher provided by PeopleCert.
  • 12-month validity for both the official PeopleCert exam voucher and eBook.
  • PeopleCert Official Learning Resource Kit included, featuring a comprehensive workbook and exam preparation guide to support exam readiness.
  • 25% additional exam time available for candidates whose native language differs from the exam language, in accordance with PeopleCert policy.
  • Receive an official PeopleCert e-Certificate upon successfully passing the exam.
    • (Digital badge available for PeopleCert Plus members.)
    • Sample certificate available for viewing.
  • The ITIL® Foundation (Version 5) certification exam is delivered through the PeopleCert Online Proctored Examination Service.
  • Earn 24 PDUs upon completion of the ITIL® Foundation (Version 5) course.

$ 774.00 USD $ 1,548.00 USD

 

ITIL Foundation (Version 5)

The ITIL Foundation Version 5 certification introduces the key concepts of digital product and service management. It provides a strong understanding of how organizations create value through modern IT service management practices across the entire product and service lifecycle.

This globally recognized certification helps professionals develop the knowledge required to manage digital services, collaborate effectively with stakeholders, and support continual improvement in today’s fast-paced, AI-enabled environments.

What You Will Learn

  • Core concepts of digital product and service management
  • Value co-creation between service providers and customers
  • The four dimensions of service management
  • The ITIL Value System and guiding principles
  • Product and service lifecycle management
  • ITIL management practices and continual improvement
  • Value stream mapping and service delivery optimization

Key Benefits

  • Globally recognized IT service management certification
  • Suitable for professionals at any career stage
  • Enhances skills in managing digital products and services
  • Opens opportunities for IT service, operations, and management roles

Exam Details

  • 40 multiple-choice questions
  • 60 minutes duration
  • Closed book exam
  • Passing score: 65%
  • Exam language: English

Certification Renewal

Keep Your Certification Current

Maintain your certification through PeopleCert Plus membership by logging Continuous Professional Development (CPD) points from everyday professional activities.

Additional Renewal Option

You may also renew your certification by completing another course from the same product suite and successfully passing the related exam before the renewal deadline.

  • Certification renewal: Every 3 years
  • CPD requirement: 60 CPD points

The ITIL Foundation (Version 5) certification is an excellent starting point for professionals looking to build expertise in modern IT service management and advance their careers in the digital services industry.

 

This e learning course is delivered in association with 1 World Training, ATO of PeopleCert

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