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Sale is Live! ITIL® 4 Foundation Live Online in English with Official PeopleCert Certification Exam 2 Attempts & Official Axelos Main Guide E-book Included. Exam code: ITIL4FND-L-2

ITIL® 4 Foundation Live Online Training Purchase consists of above:

  • Live Online Training via Zoom meeting
  • Duration: 2 days
  • Official Axelos e-book main guide for ITIL® 4 Foundation
  • E-learning (Recorded Videos of over 16 hours) from 2 Trainers
  • Includes e-learning ITIL®4 Foundation exam preparation course videos by Mr. Stuart Rance, Native English Speaker, Author and Examiner of ITIL V3 & 4.
  • Official Online Web Proctored ITIL®4 Foundation PeopleCert / Axelos Exam Vouchers, 2 attempts (Take2) is Included
  • 12 months access to e-learning videos developed by PeopleCert Accredited Trainers
  • 1ST CAREER ITIL® 4 Foundation e-learning course is approved by PeopleCert Axelos, for structured content and user friendliness
  • Student version of ITIL® 4 Foundation Training Material developed by 1ST CAREER, Accredited Courseware by PeopleCert
  • Free 94 Additional ITIL® 4 Foundation Exam Pattern Quiz Questions, developed by 1ST CAREER
  • 2 Official Axelos PDFs of Exam Simulation
  • Online Simulation of 2 Official Axelos Exam Simulation
  • Access to trainer for any questions
  • Letter of Course Completion – A Mandatory PeopleCert requirement for proof of Training from Authorized Training Provider
  • 16 PDUs for attending Live Online Training, can be claimed from PMI®
  • All candidates, who enroll in PeopleCert courses, will get PeopleCert community Essential membership for free, and have free access to many resources and features.
  • Guaranteed small batch size to ensure interactive sessions with Trainer.

Interested in eLearning Option Click here

$ 1,699.00 USD $ 3,398.00 USD


Course Overview

ITIL® 4 Foundation Live Online Training is available in following Languages: English, Dutch, French & Arabic.

IITIL® 4 Foundation is an evolution from ITIL v3, providing a practical and flexible transition that allows organizations to adopt the new ways of working required by the modern digital world. This update on ITIL reflects the fast-paced and complex environment we live in, and new ways of working and emerging practices. All of which are essential not only for ITSM professionals, but also for a wider range of professionals working in the world of digital transformation. The purpose of ITIL® 4 is to provide organizations and professionals with comprehensive guidance for managing information technology in a modern service economy.

I have taken ITIL Foundation, how should I transition to ITIL® 4?

If you have taken only ITIL v3 Foundation in the past, then the recommended approach is to take ITIL® 4 Foundation in order to be able to transition easily to the new ITIL® 4 scheme. There is a large amount of new material in ITIL® 4 Foundation, therefore a new exam is required to assess your knowledge of the new ITIL® 4 Foundation guidance. Alternatively, you also have the option of obtaining 17 credits from the ITIL v3 scheme which would make you eligible to take the ITIL Managing Professional Transition module to migrate to the ITIL® 4 scheme.

Why this ITIL® 4 Foundation training?

ITIL® 4 Foundation is the entry level course for ITIL certification in IT Service Management (ITSM). The training course is designed as an introduction to ITIL® 4 and enables you to understand a new way of looking at IT Service Management through a Service Value System. ITIL® 4 brings IT Service Management up to date by reshaping many established ITSM practices in the wider context of customer experience, value streams, and digital transformation. An important part of the training is to link ITIL to new ways of working, such as Lean, Agile and DevOps.

What you will learn

This two-day training course prepares you for the exam leading to the ITIL® 4 Foundation certificate. At the end of this course, you will have an understanding of the Guiding Principles of ITIL® 4, the Service Value Chain, the four dimensions of Service Management and the link between ITIL® 4 and other best practices like Lean IT, Agile and DevOps. The ITIL® 4 Foundation certificate is a requirement for taking any of the ITIL Managing Professional and ITIL Strategic Leader modules that lead up to the ITIL Master qualification. Participants receive an ITIL Foundation workbook containing all the presentation materials, course notes, case study and practice exams.

About the exam and certification

The purpose of the exam is to assess if participants are able to demonstrate sufficient understanding of the ITIL® 4 service management framework. The ITIL® 4 Foundation certificate is awarded on successful completion of the exam. The exam is closed book with forty (40) multiple choice questions. The pass grade is 65% (26 out of 40 questions). The exam lasts 60 minutes.

Who should attend?

Individuals at the start of their journey in Service Management; ITSM managers and aspiring ITSM managers; individuals working in other areas of IT (digital, product, development) with a strong interface with service delivery; existing ITIL qualification holders wishing to update their knowledge.


There are no prerequisites for ITIL® 4 Foundation Live Online course, although basic knowledge of Service Management concepts is helpful.


ITIL® 4 Foundation was launched in February 2019. The Foundation level is designed as an introduction to ITIL® 4 and enables candidates to look at IT service management through a BRAND NEW end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.

ITIL® Managing Professional (ITIL® MP) targets IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT projects, teams and workflows.

ITIL® Strategic Leader (ITIL® SL) recognizes the value of ITIL®, not just for IT operations, but for all digitally enabled services. Becoming an ITIL® Strategic Leader (ITIL® SL) demonstrates that the professional has a clear understanding of how IT influences and directs business strategy.

To obtain the designation ITIL® Managing Professional or ITIL® Strategic Leader, the professional must complete all modules in each stream, with ITIL® Strategist being a universal module for both streams.


Mr. Kiran Kumar Pabbathi is PeopleCert and BCS accredited trainer with 15 plus years of experience in IT service delivery, ITIL® process management, ITIL® process development and consulting.

He is an author of more than 10 ITSM books and has witnessed the evolution of ITIL® from the version 2 to version 4, has been into IT trainings since 2008, and has also trained more than 1000 people across the globe (in countries like India, China, Hong Kong, Malaysia, Germany, etc.).

He holds many certifications like ITIL® Expert, ITIL® v4 Foundation, Six Sigma Green Belt, Prince 2 Practitioner, ISO20K Foundation, SIAM Foundation and Professional, MCP in SharePoint, MCP in MS Project, and TMap Foundation.
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What are the requirements for ITIL training?
Qualified candidates must be able to prove they have acquired a minimum of 17 credits from both the ITIL® Foundation Level and Intermediate Level modules. The 17 credits can also be accommodated from credits earned by previous qualifications and other complementary qualifications.
How long is the ITIL Foundation training?
The ITIL Foundation course takes place in a classroom over two and a half days. At the end of the course, you’ll take a one-hour exam consisting of 40 multiple-choice questions and you’ll need 26 correct answers to pass.
What are the benefits of ITIL Foundation training?
ITIL certification course improves your competence, productivity, and capability to build better relationships with customers and within the organization. ITIL expertise helps you make the processes more cost-efficient by optimizing the use of available resources.

Also Read

ITIL® 4 Specialist: Create, Deliver and Support (CDS) Live Online in English with Official PeopleCert Certification Exam 2 Attempts & Official Axelos Main Guide E-book Included. Course code: ITIL4CDS-L-2 | 1stCareer.ORG


ITIL® 4 Specialist: Drive Stakeholder Value (DSV) Live Online in English with Official PeopleCert Certification Exam 2 Attempts & Official Axelos Main Guide E-book Included. Course code: ITIL4DSV-L-2 | 1stCareer.ORG


ITIL® Strategist: Direct, Plan and Improve (DPI) – Live Online in English with Official PeopleCert Certification Exam 2 Attempts & Official Axelos Main Guide E-book Included. Course code: ITIL4DPI-L-2 | 1stCareer.ORG

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E-book included


E-learning Access

12 Months

Exam Coupon Validity

12 months

Exam included


Study Type

Virtual Live Online


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