PeopleCert Accredited Certified Agile Service Manager (CASM) eLearning & Certification Exam Course code: CASM-eL-Ex.
Your purchase includes:
12 months of access to e-learning videos developed by PeopleCert-accredited trainers
12-month validity for the official PeopleCert DevOps Institute web-proctored exam (included)
Pre-approved 16 PDUs for PMI members to support certification maintenance
Online simulation of the official exam sample paper
Direct email access to trainers for course-related queries
Official letter of course completion
Preview of the Certified Agile Service Manager (CASM)® certificate sample
PeopleCert-approved DevOps Certified Agile Service Manager (CASM)® e-learning course, designed for structured content and ease of use
Access to the official PeopleCert Learning Resource Kit
25% additional exam time for candidates whose native language differs from the exam language
Certification exam for DevOps Institute – Certified Agile Service Manager (CASM)® delivered via PeopleCert’s Online Proctored Examination service
Last day to purchase: August 1, 2025
Last day to take official PeopleCert exam: February 1, 2026
- FormateLearning
Course details
- What it means to “be agile”
- The Agile Manifesto, its core values, and principles
- Adapting Agile thinking and values into service management
- Agile concepts and practices including DevOps, ITIL®, SRE, Lean and Scrum
- Scrum roles, artifacts, and events as it applies to processes
- The two aspects of Agile Service Management
- Agile Process Improvement and Agile Process Engineering
Benefits for Organisations
- Faster time to market
- Higher product quality
- Reduced risks
- Faster ROI
- Higher customer satisfaction
Benefits for Individuals
- Respond to changing business requirements with agility
- Smaller, faster implementation
- Enhanced workflow
- Shortened and amplify feedback loops
- Continuous improvement and learning
- Open Book
This course has been developed by , based on PeopleCert’s DevOps Institute Official Training Materials with permission. This is not an official PeopleCert eLearning product, but developed by 1 World Training, a trusted PeopleCert Authorized Training Organization.
Sample Certificate:
- Format: eLearning





